HR Software Built for CARF-Accredited Organizations

CARF surveys don't stop at programs. Under the Workforce Development and Management standards, surveyors look at how you plan your workforce, write and update job descriptions, onboard new staff, verify competencies and credentials, and evaluate performance. They pull a sample of personnel files to see it. Generic HR software stores the paperwork. Sincron HR Pro is organized around the evidence, so the file a surveyor asks for is already complete.

This applies whether you're accredited through CARF International in the US or CARF Canada. A CARF surveyor on our team understands both, along with Community Living, Ministry of Children and Families, and equivalent US state reporting.

Every employee has one secure e-file: contract, job description, signed acknowledgements, policies, licences, training records and reviews. Role-based permissions control who sees what, and the platform is built to support PIPEDA, HIPAA and GDPR.

• Job descriptions that stay current. A skills library ties competencies, tasks and duties to each job description, and the same profile drives hiring and performance reviews.
• Files you can pull in minutes. Every site's files live in one system, so nobody opens binders at each location.
• One record per person across programs. Separate contracts for each role, program or grant sit in the same file.

Certification and licence tracking with renewal alerts flags expiries before they lapse, not during the survey. The built-in Training (LMS) module records courses delivered in person, hybrid or as e-learning, with completions and required certifications stored on the employee's record. Staff also get 24/7 access to the Sincron Learning Hub.

Annual appraisals, 360-degree feedback, KPIs and goals are scheduled and recorded in the system. Gaps found in a review become Individual Development Plans with specific training, which also gives you succession data for the workforce planning section of your survey.

CARF-accredited agencies hire frontline clinical, residential and job-coach staff all year. Sincron HR is a global partner of Indeed and the latest edition of the recruitment module (ATS) runs on the latest Indeed API, so recruitment and applicant tracking in Sincron HR Pro connect directly with Indeed's global job board. Structured onboarding then takes each new hire through the orientation, policy sign-offs and training your standards require, and records it as it happens.

Yes. Time and leave tracking with shift scheduling, and a team availability calendar, cover multi-site and 24/7 programs. Staff time can be tracked by grant or program, so funder reports and payroll match. Volunteers are managed alongside paid staff in the same system.

We're also upgrading the timebank module for organizations with more complex leave tracking and reporting needs, so leave balances and reports keep up as your policies get more detailed. Ask about the timing in your demo.

A dedicated consultant configures Sincron HR Pro around your current policies during the free 60-day Implementation Trial, trains your team and pilots it with your own staff before go-live. After that, three options are there when you need them:

• CARF accreditation guidance from a CARF surveyor on our team, plus compliance assistance and policy and procedure development, billed at our consulting rate.
• Virtual HR for organizations with up to 20 staff and no dedicated HR administrator: our HR team runs it with you for a flat monthly fee.
• Post-implementation support and training for new administrators as your team changes.

You see Sincron HR Pro working with your own policies and staff before you pay anything. Every client starts from our base configuration, and a dedicated consultant switches on only the workflows you need, then adds more as your team is ready.

1. Free demo (40 to 45 minutes). We walk through how your personnel files, credentials and reviews would look in Sincron HR Pro.
2. Free 60-day Implementation Trial (FIT). Your consultant configures the system around your processes, trains your team and, from Day 46, pilots it with one manager and one employee. Walk away at any point at no cost.
3. Go Live on Day 61. A one-time fee, then a simple per-user subscription with no long-term contract.

No. CARF-accredited nonprofits qualify for nonprofit pricing directly. TechSoup membership is another path to the same rate: registered charities and incorporated nonprofits through TechSoup Canada, and 501(c)(3) organizations through TechSoup USA. See TechSoup Canada or TechSoup USA for details.