Training and Support Included at Every Step
Support at Every Step
Sincron HR's training programs are built into implementation and continue well past go-live, so every user has the skills and support to get the most from the platform.
Key Features of Sincron HR Pro
Ongoing Expert-Led Sessions
Benefit from continuous training led by industry experts, so your team stays up to date on the latest HRIS functionalities.
Interactive Role-Specific Training
Participate in tailored sessions that address the unique needs of HR professionals, managers, and employees.
Hands-On Practice
Engage in practical exercises within your own HRIS instance, guided by our experienced trainers.
Custom Workflows
Learn to create and manage workflows that align with your organization's specific processes and policies.
24/7 Learning Hub Access
Access our digital training platform anytime, anywhere, with resources designed to enhance user proficiency.
Train-the-Trainer Programs
Give your internal champions the skills to lead and support ongoing training initiatives within your organization.
Comprehensive Training Services
Implementation Phase Training
Receive in-depth training during the setup phase, including live walkthroughs of core modules and personalized support.
Post-Launch Support
Continue your learning journey with access to webinars, refresher sessions, and personalized guidance as new features are introduced.
Custom Training Solutions
Work with our team to develop training programs tailored to your organization's evolving needs and goals.
Fostering a Learning Culture
The Power of Continuous Learning
Every client gets training and support included with implementation, plus 24/7 access to the Sincron Learning Hub, a self-serve library of user manuals and videos. Training starts during your 3-month configuration and trial, continues with monthly consultant check-ins, and doesn't stop at go-live, post-implementation training and support are part of the relationship, not a separate purchase.
FAQs - User Training
Learn the most common inquiries about how Sincron HR trains users on the HR Pro HRIS.
Is user training included with Sincron HR Pro, or is it a separate cost?
Training and support are included with implementation and continue past go-live, part of the relationship rather than a separate purchase, so an organization isn't paying extra on top of implementation to get its team trained.
What is the Sincron Learning Hub, and what's actually in it?
The Sincron Learning Hub is a 24/7 self-serve digital training platform with a library of user manuals and videos, so a team member can look something up on their own schedule instead of waiting for a scheduled session.
When does training actually start, and does it stop once we go live?
Training starts during the three-month configuration and trial, continues with monthly consultant check-ins, and doesn't stop at go-live, post-implementation training and support are an ongoing part of the relationship rather than ending once the system is live.
Do different roles, like HR staff, managers, and employees, get different training, or is everyone trained the same way?
Interactive role-specific training sessions address the distinct needs of HR professionals, managers, and employees separately, rather than running everyone through one identical generic session regardless of what they'll actually use the system for.
What is a "Train-the-Trainer" program, and why would we want our own staff trained to train others?
Train-the-Trainer programs give an organization's own internal champions the skills to lead and support ongoing training initiatives themselves, so new hires or role changes down the line don't always require pulling in a Sincron HR trainer directly.
Does training cover just the standard software, or can it include our organization's own custom workflows?
Training includes learning to create and manage workflows that align with an organization's own specific processes and policies, not just the out-of-the-box software, backed by custom training solutions developed with Sincron HR's team as an organization's needs evolve.
What happens when new features are released, do we get retrained automatically?
Post-launch support proactively includes webinars, refresher sessions, and personalized guidance as new features are introduced, so an organization doesn't have to request retraining itself, training keeps pace with the platform automatically rather than freezing at whatever version an organization first learned.
Is training hands-on, or is it just documentation and videos?
Both. Hands-on practice happens within an organization's own live HRIS instance guided by Sincron HR's trainers, alongside ongoing expert-led sessions and the self-serve Learning Hub library, so training isn't limited to just reading manuals or just sitting through a live session. Curious whether this fits your organization? Request a free demo and we'll walk you through it.
Ready to Get Started?
See how Sincron HR Pro fits your organization's size, budget, and compliance needs. Schedule a free demo, or jump straight into a free 60-day Implementation Trial (FIT) and get hands-on with the platform before anything costs a dollar.