Sincron HR Cookies Policy

How Sincron HR uses cookies and similar technologies on its website, and how you can manage them.

This Cookie Policy applies to https://na.sincronhr.com and its associated pages (the "Website"). It explains how Sincron HR Technologies Inc. ("Sincron HR," "we," "us," or "our") uses cookies and similar technologies, such as pixels, tags, and local storage, to operate the Website, improve its performance, understand how visitors use it, and support our marketing and business operations.

This Cookie Policy should be read together with our Privacy Policy, which describes how we handle personal information. The Website is intended for organizations in Canada and the United States. We handle personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

 

1. What is a cookie?

 

A cookie is a small text file stored on your device (computer, tablet, or phone) when you visit a website. Cookies help a website work properly, remember your preferences, and understand how visitors use it.

Cookies can be:

• Session cookies: deleted when you close your browser.
• Persistent cookies: stay on your device until they expire or you delete them.

Cookies don't usually contain information that identifies you directly. However, cookie identifiers and related data, such as your IP address or approximate location, may be treated as personal information under Canadian privacy law when combined with other information. We handle that information as described in our Privacy Policy.

 

2. How we use cookies

 

We use cookies and similar technologies to:

• Operate the Website securely and reliably
• Analyze how the Website is used and improve its navigation, content, and performance
• Understand which organizations are interested in our services
• Measure the effectiveness of our marketing

These purposes match those described in our Privacy Policy under "Information about our Website" and "Usage of the Collected Information." We do not sell personal information collected through cookies.

 

3. Your choices

 

When you visit our Website, essential cookies and analytics cookies are set so the site works properly and so we can understand how it's used. We do not use a cookie consent banner. You can control cookies at any time:

• Browser settings: block or delete cookies, block third-party cookies, or set rules for individual websites (see Section 9).
• Google Analytics opt-out: install Google's browser add-on at https://tools.google.com/dlpage/gaoptout.
• Privacy tools: use your browser's privacy features or an extension that blocks analytics scripts.
• Interest-based ads: learn more or opt out at http://youradchoices.ca/choices/.

Blocking essential cookies may affect how the Website works.

 

4. Types of cookies we use

Essential cookies

Needed for the Website to work securely and properly, such as WordPress core functionality and basic site operation.

 

Analytics and performance cookies

Help us understand how the Website is used, for example, pages viewed, scrolling, clicks, device and browser information, and approximate location at the city or region level.

 

B2B identification

Helps us understand which organizations (not individuals) visit our Website, based on IP address and related information.

 

Marketing and advertising cookies

Used only if we run ad measurement or retargeting campaigns. They help us measure how well our marketing works.

 

5. Third-party technologies we use

 

Google Analytics

Google Analytics, provided by Google LLC, helps us understand how visitors find and use the Website, including pages visited, time on page, device and browser type, approximate location, and referring sites. Google Analytics data is retained for up to 26 months unless we change this setting.

 

Microsoft Clarity

We use Microsoft Clarity, through its WordPress plugin, to see how visitors interact with the Website through heatmaps and session interaction insights. This helps us improve page layout, content, forms, and performance. Clarity may collect clicks, scrolling, navigation patterns, mouse and touch interactions, device, browser, and operating system information, approximate location (city or region) derived from your IP address, and session identifiers, timestamps, and performance data. Please avoid entering sensitive personal information into optional website fields.

 

Dealfront Leadfeeder

We use Leadfeeder, a product of Dealfront Group GmbH, to understand which organizations visit our Website. Leadfeeder analyzes IP addresses and related information to identify business organizations (not individuals), such as company name, industry, estimated size, general location, and pages viewed. We use this for legitimate business-to-business purposes, such as understanding organizational interest in our services, improving our marketing, and supporting business development where permitted by law.

 

Google Ads (only if enabled)

If we run Google Ads campaigns, Google may set cookies to measure ad performance, limit how often you see an ad, and attribute results to campaigns.

 

6. Cookies on our Website

 

The table below lists the main cookies set on the Website. It isn't exhaustive, because providers change their cookies over time and some only appear when certain features are used.

Cookie	Provider	Type	Purpose
wordpress_test_cookie	WordPress	Essential	Checks whether your browser accepts cookies
_ga	Google Analytics	Analytics	Distinguishes visitors
_ga_<ID>	Google Analytics	Analytics	Keeps track of the current session (one per Google Analytics property)
_clck	Microsoft Clarity	Analytics	Stores a Clarity visitor ID and preferences
_clsk	Microsoft Clarity	Analytics	Connects page views into a single session
_lfa	Dealfront Leadfeeder	B2B identification	Associates visits with an organization
Google Ads cookies	Google	Marketing	Ad and conversion measurement (only if ad campaigns are enabled)

7. Health information and our website forms

 

Sincron HR does not intend to collect or process health information, including Protected Health Information (PHI) under the U.S. HIPAA law, through the public Website, its cookies, its analytics tools, or its general web forms.

Please do not submit medical or other sensitive personal information through Website forms. Our forms are for general business inquiries, demos, assessments, and support requests. If you need to share sensitive information, contact us to arrange a secure method.

Where a customer's use of Sincron HR Pro involves health information, those obligations are covered by separate agreements and safeguards, not by the public Website.

 

8. Where your information is processed

 

Our third-party providers may process information outside your province, state, or country, including in Canada, the United States, and the European Union. Information processed in another jurisdiction may be subject to that jurisdiction's laws, including lawful access by courts and authorities. This is consistent with the cross-border processing described in our Privacy Policy.

 

9. Managing cookies in your browser

 

Most browsers let you:

• Block all cookies, or only third-party cookies
• Delete cookies already stored on your device
• Set rules for individual websites

Look for cookie or privacy settings in your browser's menu, or check its help pages. Blocking cookies may affect how the Website works.

 

10. Changes to this Cookie Policy

 

We may update this Cookie Policy to reflect changes to the technologies we use or to our privacy practices. The updated policy will be posted on this page with a new "Last updated" date.

 

11. Contact us

 

Questions about this Cookie Policy or our privacy practices can be sent to our Privacy Officer:

John Thornburn, Privacy Officer
Sincron HR Technologies Inc.
6817 Kensington Road
Duncan, BC V9L 5W3
Canada
Email: [email protected]